Privacy Policy

Welcome to Megam Solutions LLP trading under the name Mellifera. This Privacy Policy explains how we collect, use, share, and protect personal information of users who access our platform, including the website https://learn.mellifera.in, associated microsites, and applications (collectively, the “Platform”).

We prioritize your privacy and are committed to protecting your personal data in line with the latest Indian privacy laws, including the Digital Personal Data Protection (DPDP) Act, 2023. This law requires us to process your data transparently and for lawful purposes, while also providing you control over your information, such as rights to consent, correction, and deletion. We apply appropriate security measures to safeguard your data and limit retention only to the duration necessary to fulfill the specified purposes.

We reserve the right to update this Privacy Policy to reflect legal changes or improvements to our services. We encourage you to periodically review this page for the latest updates. This policy is intended to supplement any other terms and conditions of use, available at https://learn.mellifera.in.

1. Traffic Data

We automatically collect non-identifiable data, including:

• IP addresses and domain names
• Usage data like time spent on the Platform and interaction with quizzes
• Device data, including OS, browser type, and app status

2. Personal Data

We may collect the following personal information directly from you:

• Contact Information: Full name, email, password, phone number, and postal address.
• Financial Data: Payment information, including credit/debit card numbers and UPI details.
• Academic Information: Information provided during onboarding by schools or directly by users, including class levels, subjects, and quiz performance.
• Social Media Data: Information obtained from linked accounts like Facebook or Google, if you use these to sign in.

3. Aggregated Data

We may compile aggregated, anonymized data for statistical analysis, such as overall quiz performance metrics. Aggregated data does not reveal your identity and is not considered personal data under Indian law.

4. Sensitive Personal Data

We do not intentionally collect sensitive information (e.g., health data, racial or religious information). However, financial details and passwords are considered sensitive under Indian law and are treated with the highest level of security.

We collect data through various means:

• Direct Interactions: When you create an account, fill in forms, or communicate with us via email.
• Automated Technologies: As you navigate through our Platform, we collect data using cookies, web beacons, and similar technologies to track your interaction and improve services.
• Third-Party Sources: We may receive data from third parties like analytics providers, payment processors, and publicly available databases.

Cookie Use: You can set your browser to refuse cookies; however, some Platform features may not function properly if cookies are disabled.

We use your personal data for the following purposes:

• Account Setup and Verification
• Service Delivery
• Payment Processing
• Customer Support
• Marketing and Personalization
• Legal Compliance

We may share your personal data in the following situations:

• With trusted third-party service providers under strict confidentiality agreements.
• With government authorities or regulatory bodies if required by law.

We do not share personal data with third parties for their own marketing purposes without your consent.

We take your data security seriously and employ appropriate technical and organizational measures to protect against unauthorized access, data loss, or misuse, including:

• Encryption of sensitive data
• Access controls
• Regular system monitoring

Although we take all reasonable steps to safeguard your data, no system is completely secure. In the unlikely event of a data breach, we will notify affected users in compliance with legal requirements.

Under Indian law, you have the following rights concerning your personal data:

• Access
• Correction
• Deletion
• Withdraw Consent

To exercise these rights, please contact us at megamsolutionschennai@gmail.com.

Our Platform may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We recommend that you review the privacy policies of any third-party sites you visit before providing your personal information.